Red Flags to Avoid when Searching for a Carpet Cleaner
If you're anything like our first time clients, you probably have little to no experience in the category of carpet cleaning. With over 9 years of experience in the carpet cleaning industry, multiple government contracts, and dozens of residential carpet cleaning accounts, it's safe to say we've seen it all! We know it can be challenging, and sometimes almost impossible to find a good cleaner who not only cares about the quality of the service they provide, but also has the best interest of their client in mind. In the next 3 minutes, we're going to share with you 3 red flags to avoid when hiring a carpet cleaner. PLUS, we'll show you how we make sure our clients know they're getting a transformative service each and every visit.
Red Flag #1: Lack of License and Insurance
If we're being completely transparent, anyone could start a cleaning business and become a "pro" overnight. It takes years of experience to know which chemicals and techniques work best on different carpet types, how many scheduled cleans will be necessary to maintain the results of your cleaning, or whether a pet odor neutralizer is necessary. A seasoned professional understands the liability of performing services and takes necessary precautions to protect both him/ herself as well as their client(s). An uninsured and unlicensed professional is a huge red flag and most likely indicates that they may not be the professional you envisioned.
Red Flag #2: Questionable Equipment
If it looks like something you can rent from Lowes... run! Every Carpet Cleaner should have professional equipment and machines capable of utilizing hot water and intaking properly measured chemicals just to name a few. A professional carpet cleaning wand is also a must when it comes to extraction. Hot water extraction is a method of carpet cleaning that utilizes a hot water solution to cut through built up dirt and settlement which lay dormant in the subfloor of your carpets. Whether using a portable or truck mounted machine, the equipment should be professional and capable of executing the task at hand.
Red Flag #3: No Booking Website
We've all been there before...the dreaded contact form! Now there's nothing wrong with having multiple channels of communication...hec we even have a contact form on our website homepage! But hear me out... The red flag appears if the contact form is the ONLY option for communication.
Sure you can always give a call, but if you aren't able to book your appointment directly online, chances are you're not dealing with a seasoned professional. In 2022, most companies are invested in automation and client convenience. Booking online eliminates the middle man and helps potential clients get what they need a lot faster. It also means that the cleaner is invested in his/ her business and will also be able to reach out to you more effectively, is less likely to cancel, and will perform at a more effective rate considering they have all of the information needed to proceed in the job.
(This red flag isn't a deal breaker but should definitely be considered in making your decision!)
You're All Set & Ready to Lock in Your Cleaner
Now that you know what red flags to avoid when choosing a carpet cleaner, you're all set to get started on your carpet cleaning journey! Keep in mind, every service provider won't be the same, but the results and satisfaction should always speak for itself.
Schedule a free consultation with a Transform Carpet Cleaner and lock in your appointment to get your carpets cleaned by the Number 1 Carpet cleaners servicing Beaufort SC and surrounding areas.
To learn more about Transform Floor Care & our amazing services and discounts, check out our weekly blog where we provide educational and informative information on everything carpets, cleaning, and floors. You can also book your carpet cleaning online by visiting the book online tab or clicking here.
We hope you learned a thing or two ! Your feedback is always welcomed, so don't be shy. Leave us a comment below if you enjoyed this post.